I spent hours on the phone and in online chats with Time WarnerSpectrum today but it seems none of their help desk reps are trained on macs.

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I have an iMac and have not had problems with mail until recently when people started complaining about not getting my mail.

Ive been through all the settings I can find and nothing has worked.

Note: IMAP leaves messages on the server so multiple devices and email clients can access the messages and the messages still remain on the server.

Note: If you delete the POP Account settings, all of the email associated with the account will be deleted.

To edit the SMTP Address, click Edit SMTP Server List in the Outgoing Mail Server dropdown.

I even just installed Sierra in case the mail program had corrupted, but its the same thing all over.

I do not want to create a new account because Ihave all my business accounts in my email and dont want to have to copy everything to a new account.

If using a browser to login via WebMail works its not Name or Password, but one of the other ones.

The receiving email ports are: IMAP is port 143 IMAP-SSL is port 993 POP is port 110 POP-SSL is port 995 Outgoing ports are.

Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

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I ran a similar log for a POP receiving account for earthlink and it appears to me that all the login traffic is missing after the CAPA read - my question is - is mail at fault for NOT providing the proper user and password responses at this point - or is the twc mail server.

This account is presently working just fine with an IMAP receiving account in mail.

WROTE Aug 25 11:54:38.881 kCFStreamSocketSecurityLevelNone -- host: mail.twc.com -- port:110 -- socket:0x6080004affc0 -- thread:0x QUIT.

I was told that because I was a Bright House customer, not everyone who was switched to Spectrum has been updated completely and I have had nothing but problems.

Tonight it will not accept my password for my sub account and I cant get into my mail.

Sometimes incoming mail is denied access to my e-mail, sometimes mail just disappears after it does come in--totally random.

I went over all the settings three times in the last month with their technicians and everything works for a short while, then it reverts to a complete psychiatric breakdown Not only am I having these problems in Mac Mail, but also in the site for Spectrum mail.

Glad to see you are online again, but dont count on it lasting.

I am going to delete all my cookies and plists for mail and see if that helps--good luck all--I still think this is a SpectrumTWC problem.

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